Sending a message to users

Account admins and collaborators can send important news and updates to users through C8.

Users will receive this notification in the notifications section of their C8 homepage. Users can also receive these messages on their mobile devices if they have enabled push notifications from our apps.

Follow the steps below to send a message.

1. Click Communication Center in the left-hand menu

2. (Optional) Select the intended Recipients

   To send notifications to everyone in your institution, leave this field blank.

   You can also filter notifications to users in specific groups, including specific professions, roles, departments, and divisions. Click on the Type or select recipients field. Type in the name of the group you want. For example, type in "Anesthesiology" to notify all users with their department set as Anesthesiology.

   To further filter within that group, type in the name of the other field you want to filter it by. For example, to select all members of the anesthesiology department who are nurses, select the "Anesthesiology" Department and then select "Registered Nurse" in the same box (see screenshot above).

   To include a separate group, click Add group and add the other group using the logic above.

   You can also send notifications to specific users. Click Add individual recipients. In the Select individuals field, type in their names or email addresses to find them. You can type their names or email address into the search bar or scroll to find them. Click on each user in the drop down menu to add them. You can send notifications to multiple users, as well as add additional users when sending notifications to specific departments, rotations, and other categories.

3. Enter the subject of the message in the Add a subject line field
4. Enter the text of your message in the Add your message field
5. You can attach content in C8, external links, and/or files from your computer to the message
   1. To attach content in C8 or add an external link:
      1. Click Add resources or external links
      2. In the field Search or paste a link, type part of the name of resource to search for it. Alternatively, you can paste a link in the field
      3. Select the resource you want to add
      4. (Optional) Change the display name for the resource
      5. Select Add resource
      6. Add additional resources as needed
   2. To attach files from your computer to the message,
      1. Click Attach a file
      2. Select the file using your file manager
      3. Add additional files as needed
6. (Optional) Use the Send email notification toggle to turn email notifications off or on
7. Click Send

To delete a message, please see here.