Accessing Your Favorites

Favorite knowledge items and contacts to have them right at your fingertips. To make sure you have the right content in your Favorites, check out our directions on favoriting and unfavoriting knowledge items, as well as adding and removing contacts from your Favorites.

On Our Mobile App:

  1. Download our mobile app if you haven’t already
  2. Open our app and log in
  3. Tap the Bookmark icon in the bottom right corner of your screen

On Our WebApp:

  1. Log in to our WebApp
  2. Click on the Favorites tab in the left-hand menu

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