View Original Document

Our Smart Formats document format is easy-to-navigate and mobile-friendly, with an integrated table of contents so you can quickly jump to any area of a knowledge item.

You are able to access the original document for Smart Formats documents that were originally uploaded as PDFs to C8 Health. However, if the owner has made changes to the document's text since uploading the PDF, the original document may be out of date (you can check the item's revision history to see if it may have been edited). To access an up-to-date PDF, follow the steps here.

Good to know: Not all Smart Formats documents may have an original document attached — content that was drafted in C8 Health's content editor will not have an original document attached since there is no original document to attach.

On Your Mobile or Tablet Device:

  1. Download our mobile app if you haven’t already
  2. Log in to your C8 Health account on the app
  3. Locate the knowledge item you want to access
  4. Open that knowledge item
  5. Tap the three dots in the upper-right corner
  6. Select Original
  7. To return to Smart Formats, click the three dots again and select Smart Format

On Your Computer:

  1. Open our WebApp and log in to your C8 Health account
  2. Locate the Smart Formats document you want to access
  3. Open the knowledge item
  4. In the right column, click View Revision Log
  5. Select View Original

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