Editing a user's permissions
Account admins can change user permissions through Users Management.
There are four types of permissions for users: roots, account admins, collaborators and viewers.
- Roots have all permissions. Root access is usually held by C8.health so we can help set things up and keep everything running smoothly.
- Account admins can manage users and the communication center, in addition to adding/editing/deleting all content in the system. This role is generally held by the head of the department, administrative staff, or IT, depending on institutions’ preferences. Account admins are always owners.
- Collaborators are owners and can post, edit and delete their own content. They can also send messages, though they cannot access user management.
- Viewers can log in and see content, though they don’t have the others’ permissions.
- Hover over the C8.health logo in the upper-right corner
- Click on Users Management in the drop-down menu that appears
- Find the user whose permissions you want to change using the Search button or by finding their name on the list
Good to know: By default, users are organized by date added to C8 Health, though you can sort by clicking on the column headers (including first name, last name, and more)
- Click on their name
Good to know: To make administration easier, you can edit multiple users at once. To select multiple users, click the checkboxes next to their names and then select Edit Users in the upper-right corner
- Select permissions
- Use the drop-down menu to select their new permission
- Select Save changes
